As a Solution Engineer you will be part of our Customer Experience Team in China and the expert for solving all technical requests coming up from NavVis customers & partners worldwide and internally. You are the first point of contact for Technical Account Managers to translate the most complex problems for our software development team. In this position you will focus on the most tricky customer issues with our IndoorViewer and Indoor Mobile Mapping System (IMMS) to provide a solution as fast as possible. At the same time, you will ensure that issues will be solved sustainably in close cooperation with our software and hardware development teams by keeping track of our customer's needs and analyzing quantitative and qualitative data. You ensure an efficient information flow between product and customer-facing teams.
INNOVATION HAPPENS HERE
NavVis is a fast-growing technology company with a singular purpose – to bridge the gap between the physical and digital world. With groundbreaking innovations like NavVis VLX, NavVis M6 and NavVis IVION, we empower our customers to capture and share the built environment as photorealistic digital twins.
We recognize that our achievements at NavVis are underpinned by a key ingredient: people. It's the joint efforts of talented and passionate individuals that drive our engine of success. Our offices in Munich, New York, and Shanghai employ over 200 people from more than 40 countries, and they’re positively thriving in a unique company culture that’s inclusive, diverse, and family-friendly.
This is the place where you might experience a “eureka” moment when you hear our Chief Technology Officer explain the latest advances in our software platform. Or you’ll learn about developing the best angle in a client conversation from our Global Head of Sales. Then again, maybe you’ll volunteer to become a trainer at our NavVis University, engaging your colleagues with topics like programming or intercultural communication (or bike polo).
Would you like an opportunity to drive innovation in the enterprise, AEC, and laser scanning industries? Work alongside supportive colleagues towards clear aims? Learn new skills and develop your career? Send us your application today!WHAT WE OFFER
- Take ownership and make an impact, whether you’re building high-tech products or client relationships
- Flexible working hours
- Commuting made easy with a location in the heart of Munich, Germany, close to great cafes, shops, and transport links
- Vibrant company culture with social clubs for every interest
- Learning opportunities with other NavVis colleagues through our virtual "NavVis University”