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Working Student - Technical Account Management (f/m/d)

Intern / Student, Part-time · Munich
  
NavVis bridges the gap between the physical and digital world. With market-leading products like NavVis M6, NavVis VLX, and NavVis IndoorViewer, we empower our customers to capture and share the built environment as photorealistic digital twins.

Operating from offices in Munich, New York, and Shanghai, we employ over 200 people from more than 40 countries. Our company culture comprises people from all walks of life, including technologists, photographers, yoga practitioners, video gamers, runners, musicians, and more.

We're searching for a working student to join our Customer Experience Team team.  Would you like to work as part of a diverse team, improve your technical account management skills, and contribute to our company goals? Then we want to hear from you!

You will work on:
  • Becoming a Subject Matter Expert on NavVis hardware and software products. 
  • Identifying and escalating improvements for our products in close cooperation with our product teams
  • Manage NavVis IndoorViewer instances in the cloud, internally and externally
  • Support on Post-processing and Quality Assurance of data for mapping projects
  • Supporting Technical Account Manager with training delivery to NavVis customers
  • Maintaining NavVis internal hardware demo units
  • Helping with the onboarding process for new customers
You have:
  • Technical aptitude and the ability to pick up new technology quickly
  • Fantastic communication and listening skills and a passion for talking to customers all day, every day
  • The ability to explain complex topics in easy to understand and concise language
  • Fun and confidence connecting with a variety of clients from blue-chip enterprises to SMEs
  • Ability to juggle a variety of tasks without lowering the bar on quality
  • Strong problem-solving abilities
  • Fluency in English, German or Mandarin is a plus
  • Ambition, eagerness and the will to learn and improve upon your own skills

Apply for this position
About us
Personio_Header

INNOVATION HAPPENS HERE

NavVis is a fast-growing technology company with a singular purpose – to bridge the gap between the physical and digital world. With groundbreaking innovations like NavVis VLX, NavVis M6 and NavVis IVION, we empower our customers to capture and share the built environment as photorealistic digital twins.

We recognize that our achievements at NavVis are underpinned by a key ingredient: people. It's the joint efforts of talented and passionate individuals that drive our engine of success. Our offices in Munich, New York, and Shanghai employ over 200 people from more than 40 countries, and they’re positively thriving in a unique company culture that’s inclusive, diverse, and family-friendly.

This is the place where you might experience a “eureka” moment when you hear our Chief Technology Officer explain the latest advances in our software platform. Or you’ll learn about developing the best angle in a client conversation from our Global Head of Sales. Then again, maybe you’ll volunteer to become a trainer at our NavVis University, engaging your colleagues with topics like programming or intercultural communication (or bike polo).

Would you like an opportunity to drive innovation in the enterprise, AEC, and laser scanning industries? Work alongside supportive colleagues towards clear aims? Learn new skills and develop your career? Send us your application today!

WHAT WE OFFER

  • Take ownership and make an impact, whether you’re building high-tech products or client relationships
  • Flexible working hours
  • Commuting made easy with a location in the heart of Munich, Germany, close to great cafes, shops, and transport links
  • Vibrant company culture with social clubs for every interest
  • Learning opportunities with other NavVis colleagues through our virtual "NavVis University”
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Your application
Thank you for considering a career at NavVis. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to position@navvis.com.

Please upload any documents that you want to include with your application. CV and cover letter are required, and you should also attach copies of your references and certificates.

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